This was work done to improve the efficiency and user experience of an Enterprise e-Commerce software.  It was also an opportunity to educate the project team on the different activities and tools used by a UX designer when delivering a solution to a problem.

Responsibilities

• wireframes and information architecture

• paper and digital prototyping

• heuristic evaluation

• user interviews

• onsite and remote observations

• remote usability testing

• workshop moderation and analysis

• interaction and visual mock-ups

• project management

• design specifications

This work was done to reduce the navigation, content, and user experience of an Enterprise Reporting system. The project allowed me to demonstrate the importance of UX design in providing feature value and improved project planning.

Responsibilities

• wireframes and information architecture

• digital prototyping

• heuristic evaluation

• user interviews

• remote usability testing

• workshop moderation and analysis

• interaction and visual mock-ups

• project management

• design specifications

This project was done as part of an ongoing effort to provide early user research and conceptualization to projects prior to full resources and funding being allocated. The work done for this project was used to provide proof of concept of the benefits of doing preliminary research and requirements gathering with limited resources.

Responsibilities

• wireframes and information architecture

• digital prototyping

• user interviews

• visual mock-ups

This project was part of several ongoing UX initiatives to investigate, evaluate, and improve the legacy framework of an Electronic Health Record system. This work was used to increase exposure and awareness to Executive Leadership of the value a navigation and IA update could have on the product.

Responsibilities

• observations and interviews

• card sorting

• wireframing